Manage a Claim

Manage a claim

FR8 Insurance claims service is managed by Griffiths & Armour Insurance brokers and is an integral part of our RHA member focused approach. We understand that successful claims services and settlement are ultimately at the heart of what you pay for.

Griffiths & Armour have invested heavily in the skills and expertise of our claims teams who possess outstanding technical knowledge of the insurance sector. Our claims commitment manifests itself not only in the calibre of our claims people, but also in the cutting edge technology supporting them and your business.

FR8 Insurance claims management service includes:

  • Clearly defined claims standards at the outset
  • Delegated claims authority levels for some claims
  • Bespoke claims analysis and full investigation
  • Large complex loss service and representation on site
  • Online claims information access
  • Recovery of uninsured losses for relevant classes
  • Dispute resolution and mediation advice

We have created key relationships with committed partners, including insurers and insurance experts, resulting in a unique service, which includes the following benefits:

  • An unrivalled ability to avoid coverage difficulties or disputes
  • RHA member policy holder involvement in all key decisions
  • Reasonable views taken by insurers on issues such as the number of excesses that should apply

If you would like to register a claim or receive an update on an existing claim on your policy, please contact the FR8 Insurance team at Griffiths & Armour on:

Telephone: 0151 600 2295